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Outreach Services
Simplify KYC information and document collection for hundreds, even thousands, of counterparties, and let Avallone manage all the back and forth communications.
SMART TEAMS USE AVALLONE TO RUN KYC
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why choose us
Benefits of Avallone Outreach Services
Structured
Data gathered from customers is returned in a clear, structured format. Information can therefore be reused to simplify future outreach work.
Dedicated
While internal teams need to juggle multiple priorities, Avallone remains laser-focused on the task in hand, ensuring that your outreach goals are always met.
Elevated
Outreach Services offer an elevated experience for customers, gathering data in Avallone’s user-friendly KYC Collector.
Scalable
Outreach Services are carefully designed, and customized to meet your current needs. There’s also room to adapt as your priorities evolve.
seamless and smarter processes
Enhanced customer experiences and boosted response rates
While banks and financial institutions may invest heavily in compliance and internal systems, structured processes for gathering customer information are often overlooked. The result is information requested in a series of time-consuming back and forth emails, delivering a poor experience for customers, and an inefficient, messy process for organizations.
Let Avallone’s Outreach Services team take care of the entire end-to-end process, using the user-friendly KYC Collector product for smooth, seamless collection and a boosted experience for customers. Customer information is seamlessly gathered, and then returned to you in a clear, structured format that is compatible with your existing systems and software. No need for direct customer contact, and no time wasted structuring data.
Outreach Services are designed to free up your team’s time, and to improve the customer experience. Requests are therefore completed more quickly, and any information collected can be reused to further simplify future outreach work.
SOLUTIONS TO MEET YOUR KYC NEEDS
Challenges solved by Outreach Services
challenge #1
Getting accurate responses back - as quickly as possible
Time is wasted in a series of back and forth emails with customers, meaning that accurate responses are not returned back on time.
The result
Rapid results with a team specialized in outreach
Using Avallone’s standout KYC Collector product, the Outreach Services team brings a wealth of experience in ensuring that responses are collected in an efficient, frictionless, and timely manner.
Meaning that:
- Accurate responses are collected and shared in record time.
- Integrated AI functionalities ensure that human expertise is saved for where it delivers most value.
- User experience is best-in-class, with customers invited to share their responses in an intuitive and secure platform.
- Responses are reused to boost efficiency, ensuring that future outreach is completed even faster.
challenge #2
Internal teams have no extra capacity
Banking teams are already stretched, so it can be hard to find the time and expertise for outreach work.
The long-term commitments and costs associated with permanent hires also means that in-house recruitment is not a preferred option for many organizations.
The result
Access to a specialist team, dedicated to outreach
Focused and expert support, in an engagement model that suits the organization’s specific outreach needs. No need to hire, train, or handle ongoing employment responsibilities.
Meaning that:
- Organizations get expert support to deliver on their outreach goals, with data delivered in a way that is compatible with its own internal systems.
- External outreach support ensures that business continuity is maintained throughout the process, and that internal teams can focus on what they do best.
- Customers are delighted by an outreach experience that is professional, user-friendly, and seamless.
How we work: Our Financial Crime Prevention Framework
Our holistic methodology for aligning your KYC, AML and Sanctions work
The Financial Crime Prevention (FCP) Framework is Avallone’s unique way of empowering Advisory Services clients with a structured, risk-based approach to combat money laundering, fraud, bribery, corruption and sanctions violations.
Tailored to each organization’s specific set-up and needs, the framework is developed using a combination of information gathered through workshops and conversations with internal teams, as well as existing policies and procedures.
It includes a complete FCP Risk Assessment, and clearly defined Roles and Responsibilities. We also support the development and integration of your internal policies: from prohibited transactions to global safeguarding and treasury risk escalation - ensuring consistency across jurisdictions and departments.
With supporting procedures, guides, and templates built directly into the Avallone platform, your team is empowered to confidently respond to KYC requests, maintain data accuracy and escalate concerns effectively.
NEED TO KNOW
Frequently Asked
Questions
What is KYC compliance?
KYC compliance is a structured approach to managing the risks associated with verifying and onboarding customers, counterparties or other entities. It involves implementing a centralized platform to automate due diligence, conduct risk assessments and ensure that data collection and identity verification processes meet regulatory requirements and internal policies.
How do you manage KYC effectively?
Managing KYC effectively requires a combination of automation, oversight and secure data handling. With a configurable KYC platform, organizations can tailor workflows to different entity types, track compliance status across teams, and adapt quickly to changing regulatory requirements. This improves efficiency, enhances risk visibility and helps teams stay audit-ready at all times.
DESIGNED WITH YOUR needs IN MIND
The KYC solution for your industry
Enterprise Corporates
Streamline your KYC workflows to handle complex cases with ease, and save teams time. All officer and UBO information stored in one secure location.
Funds
Simplify KYC with customizable templates and easy investor ID checks. Ensure compliance and audit-ready transparency by centralizing KYC comms.
Banking and Finance
Unlock unparalleled speed and accuracy in KYC, for you and your customers. Gain time and deliver a smooth experience, while meeting AML and CFT requirements.
Legal Services
Work with speed and agility in your team and across the business. Auto-generate Legal entity structure charts and UBO visualizations including voting rights.
See the Avallone platform in Action!
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ONLY AFTER 1 YEAR
What’s the ROI?
Avallone customers see improvement and savings across their KYC processes and response times. Imagine what your ROI could be!
Save the Children loves Avallone's KYC solutions
TRUSTED BY INDUSTRY LEADERS
Our banks have recognized that we’re aiming to be ahead of the curve by adopting innovative KYC solutions. One banking partner even commented that Avallone’s solution is ‘game changing’. Overall, our banking partners are reassured that we’re working with Avallone - a dedicated KYC partner on improving our KYC processes - and proactively sharing risk-related information. I think this has had a direct impact on reducing the number of delayed payments.
— Edward Collis, Treasurer
We really appreciate the insights we see within Avallone’s KYC Collector tool - it has found things that we would never have otherwise uncovered. Our banks also appreciate that we have this extra layer of risk mitigation in place
— Asha Kumari, Deputy Treasurer, Save The Children International
I found the KYC Responder so easy to use and navigate - it’s an excellent one-stop-shop for us. It made getting visibility on data and documents we need to share with banks so simple.”
— Saira Maniar, Senior Treasury Compliance and Crisis Funding Manager, Save The Children International
The Full kyc suite
Level up your KYC with Avallone's Services
Take your KYC to the next level with Avallone's Services. Gain access to deep KYC expertise, tried and trusted processes, and dedicated support sized to meet your current and future needs. Let us lighten your workload, and drive better results.
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Managed Services
Hands-on support to relieve your KYC / CDD workload. Our experts work alongside your team to provide scalable support where and when you need it most.
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Advisory Services
Trust our expert team with +30 years of financial crime prevention and compliance experience to help define processes, develop frameworks and tackle complex KYC challenges.
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Outreach Services
Designed for banks and financial institutions looking to simplify their KYC document collection. Let us take care of the time-consuming communication and follow-up, and elevate the experience for your customers.
Remediation Services
For regulated companies seeking proactive solutions to meet their compliance deadlines. Tap into remediation support to refresh and verify customer profiles quickly and accurately.
STAY UPDATED WITH KYC TRENDS
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