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KYC Responder
Level up how you handle KYC requests from banks and financial institutions. Save time and boost accuracy using a collaborative platform that streamlines every step, from managing incoming requests to sharing answers securely.
Avallone's Customers love to RUN KYC
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SOLUTIONS TO MEET YOUR KYC NEEDS
Solve all your challenges with responding to Bank KYC requests
challenge #1
Time-consuming, error-prone manual workflows
Facing a growing number of KYC requests, and being stuck in an endless cycle of manual and repetitive tasks. Careless errors are being made, and time and resources are regularly wasted.
The AVALLONE SOLUTION
Significant reduction in time-spent and errors made
Every step is now streamlined, from receiving requests to sharing responses. There’s no more manual work or duplication, as AI-powers reuse of answers across questionnaires.
Meaning that:
- One single source of truth for all KYC data - no more searching in emails or drives.
- The most up-to-date and correct responses and file versions are easily available.
- Easy overview of incoming requests, task assignment and collaboration tools, ensuring that nothing is missed.
challenge #2
Security risks from email-based sharing
Sensitive documents, such as board members’ passports, are routinely shared via email, despite best efforts. As a result, the risks of potential data breaches and non-compliance are increased.
The AVALLONE SOLUTION
Safe sharing of KYC data and full compliance
Easy and secure sharing of KYC data and packages with encryption, two-factor authentication, and customizable access controls. Downloads are trackable, reminders can be sent, and compliance is ensured at every step.
Meaning that:
- Full tracking and audit trails are available at the click of a button.
- Easy to revoke access to sensitive files in case of security concerns.
- The storing and sharing of data is fully GDPR-compliant.
See the KYC Responder in Action!
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USERS’ FAVORITES
Popular KYC Responder Features
Smart answer reuse
Tired of replying to the same KYC questions time and time again? Our built-in AI matches questions with correct responses, saving users up to 300 hours per year.
Not only does the KYC Responder store and reuse previous answers to KYC questions, but our intelligent abstraction layer also auto-populates correct responses for you to approve and share.
- Over time, the KYC Responder automatically creates your comprehensive answer library. Errors in your KYC responses reduce as the correct answer auto-populates in seconds.
- No more searching for information and responding manually to KYC questions - users gain back hours each day.
Track the contents of each KYC package
Feel empowered with full visibility, tracking and control of your KYC response packages.
- Full tracking capabilities enable you to keep tabs on your KYC package on its journey to your banking partner.
- Gain transparency on who downloaded and opened your KYC package, and how many times.
As simple as forwarding an email
Save up to 300 hours in repetitive, manual KYC tasks, and take the pain out of responding to KYC requests. Simply forward your questionnaire and attachments to the KYC Responder, and sit back while your questions and documents are automatically digitized.
- Assign tasks and share comments with your colleagues.
- Track all KYC updates from one single place.
Secure database of all your KYC and officer information
Your one and only place for storing, maintaining and sharing data, documents, and company and officer information in a secure and compliant way.
- No more searching in inboxes and drives for the information you need.
- Easy visualization of company and officer information - focus on specific details or zoom out to view helpful charts.
- Easily share charts and data with the click of a button.
- Cross-relational data shown so you can view by entity or by officer.
Unlimited collaboration
KYC requires teamwork, so we don’t charge extra for more users. Assign tasks, invite colleagues to upload documents, and keep all parties updated on your KYC work.
See who's downloaded
No more wondering if they received your package - Avallone offers full end-to-end visibility and control. See exactly who’s downloaded your files, and send reminders if needed.
GDPR compliance
A secure, compliant way of storing, maintaining and sharing data. Reassure your stakeholders that their sensitive data is respected at all times, and protect your reputation.
Assign deadlines
Delegate tasks and set deadlines, so that requests are responded to promptly. Nothing slips through the cracks.
TRIED AND TESTED
Customers’ results after 1 year:
Avallone customers see improvement across their KYC processes and response times.
What could your ROI be?
Novo Holdings loves the Avallone KYC platform
TRUSTED BY INDUSTRY LEADERS
“We went from a totally analog setup where we had no oversight of our KYC work, to a full overview and audit trail available at any time. It’s a very fast system, and so intuitive.
We used to spend 40 minutes on a typical KYC request, whereas now it can take as little as ten minutes. This means that we’ve gained around three working days per month, which equates to more than 300 hours per year!”
— Mia Bøttzauw-Jørgensen, Head of Investment Operations
HOW AVALLONE SUPPORTS
We're here to help
Whether you’re facing a technical issue or have general KYC enquiry, Avallone’s friendly team of in-house KYC experts are always on hand to guide you.
Knowledge Base
Access product overviews, helpful tips and tricks, and step-by-step instructions written by our expert team. All resources are fully up-to-date and easy to navigate.
Customer Support
Our experienced support team is here to assist with any issues or queries you may have. Drop us a message, or chat with us live, and we’ll always go the extra mile to get you the answers you need.
API Integrations
Our API is open and ready to hook into any of your existing databases. We’re passionate about enabling interconnection between systems – powering efficient workflows and up-to-date real-time KYC information.
NEED TO KNOW
Frequently Asked
Questions
What is a KYC solution?
A KYC solution is a dedicated software platform designed to help organizations manage and streamline customer due diligence and regulatory compliance. These platforms typically offer features like automated document collection, identity verification, risk scoring, centralized data storage and audit trails, making it easier to ensure ongoing compliance with AML regulations and internal governance standards.
How do you manage KYC effectively?
Managing KYC effectively requires a combination of automation, oversight and secure data handling. With a configurable KYC platform, organizations can tailor workflows to different entity types, track compliance status across teams, and adapt quickly to changing regulatory requirements. This improves efficiency, enhances risk visibility and helps teams stay audit-ready at all times.
What is KYC compliance?
KYC compliance is a structured approach to managing the risks associated with verifying and onboarding customers, counterparties or other entities. It involves implementing a centralized platform to automate due diligence, conduct risk assessments and ensure that data collection and identity verification processes meet regulatory requirements and internal policies.
What is customer due diligence (CDD)?
Customer due diligence (CDD) is the process of collecting and evaluating information about a customer or counterparty to assess the risk they may pose. It includes verifying identities, understanding beneficial ownership structures and reviewing relevant documentation to meet compliance obligations and reduce exposure to financial crime, fraud or reputational damage.
DESIGNED FOR CURRENT AND FUTURE NEEDS
Scale up with your KYC software
We know that your KYC needs may change with time, so you always have the flexibility to scale up or back as required. Start with the products you need right now, and level up as your needs evolve - ensuring seamless and scalable growth.
The Full kyc suite
Powerful on its own, but even better when together
Each product in the Avallone platform is connected to the same underlying KYC database.
While our KYC Responder is an incredible tool on its own, you can unlock game-changing efficiencies and next-level KYC management when it’s used alongside our other products and services.
KYC Collector
Save time collecting and verifying KYC data from counterparties. Streamline screening, compliance and risk scoring in one easy-to-use platform.
KYC Hub
One single source of truth for managing and visualizing legal entity structures and documents across your entire organization.
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Advisory Services
Trust our expert team with +30 years of financial crime prevention and compliance experience to help define processes, develop frameworks and tackle complex KYC challenges.
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Managed Services
Hands-on support to relieve your KYC / CDD workload. Our experts work alongside your team to provide scalable support where and when you need it most.
STAY UPDATED WITH KYC TRENDS
Related Webinars
KYC in the Era of Global Sanctions
Effective KYC and Sanctions Management for the Future
Crowdfunding for Terrorism Financing
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