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KYC HUB FEATURE

Securely collect and manage Officer documents such as passports

Collecting and managing officer documents is a sensitive but essential part of KYC. The Avallone KYC Hub provides a secure, purpose-built way to request, store, and manage officer information and documents such as passports and proof of identity, all within one unified platform.

Officers are invited to share their documents through a secure, GDPR-compliant portal. Files are uploaded directly into the correct officer profile, eliminating the need for email attachments, manual downloads, or re-filing across inboxes and shared drives. This accelerates response times while reducing the handling of sensitive personal data.

Once in the system, all officer information and documents are stored securely and linked to the relevant legal entities and ownership structures. Teams can instantly access the information they need with confidence that it is accurate, current, and associated with the correct individual. Granular access controls ensure that sensitive data is only visible to authorized users, supporting strong internal governance and privacy requirements.

The KYC Hub supports ongoing management as well as initial collection. Officer documents remain available whenever required for future KYC requests, audits, or reviews, reducing repeated outreach and duplication of effort. Notifications will let you know when to ask for updates and replacements - which can be requested and tracked within the platform, ensuring records remain complete and up to date over time.

with our users in mind

Why did we develop this Feature?

the challenge

Sensitive officer documents handled through insecure, manual processes

Officer documents such as passports and proof of identity are often collected via email and stored across inboxes, shared drives, or local folders. This creates unnecessary handling of sensitive personal data, increases privacy risk, and makes it difficult to control access or track document status. Teams also struggle with repeated outreach, missing updates, and unclear ownership of officer information over time.

The result

A secure, streamlined way to collect and manage officer documents

The Avallone KYC Hub provides a dedicated, GDPR-compliant process for requesting, storing, and maintaining officer documents in one unified system. Documents are uploaded directly into officer profiles, securely linked to entities and ownership structures, and managed with clear access controls and notifications.

Meaning that:

  • You minimize privacy risk by eliminating email-based document handling
  • You speed up collection with a secure portal designed for officers
  • You maintain accurate, up-to-date officer records with minimal manual follow-up
  • You strengthen governance with controlled access and full visibility

See the KYC Hub in Action!

Get a demo

other benefits

Learn more about other KYC Hub Features

Legal entity management

Manage legal entities and ownership in one place. Visualize structures, link ownership across entities, and keep ownership information accurate and consistent.

Corporate structure visuals

Auto-generate clear ownership and UBO diagrams directly from your data. Customize visuals, export securely, and reuse charts across KYC cases.

Document management

Organize KYC documents in one place. Assign tasks, upload files directly, and stay on track with automated alerts and full audit visibility.

Unlimited collaboration

KYC requires teamwork, so we don’t charge extra for more users. Assign tasks, invite colleagues to upload documents, and keep all parties updated on your KYC work.

HOW AVALLONE SUPPORTS

We're here to help

Whether you’re facing a technical issue or have general KYC enquiry, Avallone’s friendly team of in-house KYC experts are always on hand to guide you.

Knowledge Base

Access product overviews, helpful tips and tricks, and step-by-step instructions written by our expert team. All resources are fully up-to-date and easy to navigate.

Customer Support

Our experienced support team is here to assist with any issues or queries you may have. Drop us a message, or chat with us live, and we’ll always go the extra mile to get you the answers you need.

API Integrations

Our API is open and ready to hook into any of your existing databases. We’re passionate about enabling interconnection between systems – powering efficient workflows and up-to-date real-time KYC information.

SMART TEAMS USE AVALLONE TO RUN KYC

TRIED AND TESTED

Customers’ results after 1 year:

Avallone customers see improvement across their KYC processes and response times.
What could your ROI be?

80%
Less time spent on KYC responses
€15k
Average savings per year per FTE
10x
More KYC cases closed

Novo Holdings loves the Avallone KYC platform

TRUSTED BY INDUSTRY LEADERS

“We went from a totally analog setup where we had no oversight of our KYC work, to a full overview and audit trail available at any time. It’s a very fast system, and so intuitive.

We used to spend 40 minutes on a typical KYC request, whereas now it can take as little as ten minutes. This means that we’ve gained around three working days per month, which equates to more than 300 hours per year!”

Mia Bøttzauw-Jørgensen, Head of Investment Operations

Read the Success Story

The Full kyc suite

Powerful on its own, but even better when together

Each product in the Avallone platform is connected to the same underlying KYC database.

While our KYC Hub is an incredible tool on its own, you can unlock game-changing efficiencies and next-level KYC management when it’s used alongside our other products and services.

KYC Collector

Save time collecting and verifying KYC data from counterparties. Streamline screening, compliance and risk scoring in one easy-to-use platform.

KYC Responder

Say goodbye to manual handling of incoming KYC requests. Easily save, store and re-use responses to avoid endless duplication.

Advisory Services

Trust our expert team with +30 years of financial crime prevention and compliance experience to help define processes, develop frameworks and tackle complex KYC challenges.

Managed Services

Hands-on support to relieve your KYC / CDD workload. Our experts work alongside your team to provide scalable support where and when you need it most.

STAY UPDATED WITH KYC TRENDS

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