KYC Responder FEATURE
Track the contents of each KYC package
Maintaining control and oversight of KYC responses that you send out is critical for compliance, yet traditional file-sharing methods often leave teams in the dark. With Avallone, you gain full visibility and control - from the moment a package is sent until it reaches your banking partner or counterparty.
The feature provides end-to-end tracking capabilities, enabling you to monitor the journey of every package in real time. You can see exactly when a package has been opened or downloaded, how many times it has been accessed, and by whom. This level of transparency ensures that you never lose track of your submissions, helping you stay informed, compliant, and audit-ready at all times.
In addition to access logs, the system provides a clear activity trail, allowing you to demonstrate accountability and security to regulators and counterparties. By consolidating tracking data directly within the Avallone platform, your team avoids the blind spots of traditional email attachments or third-party file sharing tools. The result is a seamless process that keeps you fully informed, reduces risk, and ensures peace of mind when sharing sensitive KYC data.

with our users in mind
Why did we develop this Feature?
the challenge
No visibility after sending KYC packages
Once KYC documents are sent, most teams have no way of knowing whether they were received, opened or downloaded. This lack of visibility creates uncertainty, slows down follow-ups, and makes it difficult to prove delivery or track compliance obligations.
The result
Full transparency and tracking
With Avallone’s KYC Responder, every KYC package is tracked from start to finish. You can see who opened or downloaded it, how many times it was accessed, and when it expired - all from within the platform.
Meaning that:
- You gain confidence and oversight across all KYC submissions
- You eliminate blind spots and reduce compliance risks
- You stay audit-ready with a clear, trackable activity log
See the KYC Responder in Action!
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other benefits
Learn more about other KYC Responder Features
Smart answer reuse
Take the pain out of repetitive KYC requests. Verified answers are stored, recognized across questionnaires, and auto-filled instantly - saving hours and ensuring consistency every time.
Simple as forwarding email
Save hours on every KYC request. Just forward the email, and the KYC Responder turns it into clear, structured tasks instantly.
Secure database for all info
Centralize your data and documents in one platform. Uploads go directly into the system, and cross-referencing lets you see relationships across entities and officers.
Unlimited collaboration
KYC requires teamwork, so we don’t charge extra for more users. Assign tasks, invite colleagues to upload documents, and keep all parties updated on your KYC work.
HOW AVALLONE SUPPORTS
We're here to help
Whether you’re facing a technical issue or have general KYC enquiry, Avallone’s friendly team of in-house KYC experts are always on hand to guide you.
Knowledge Base
Access product overviews, helpful tips and tricks, and step-by-step instructions written by our expert team. All resources are fully up-to-date and easy to navigate.
Customer Support
Our experienced support team is here to assist with any issues or queries you may have. Drop us a message, or chat with us live, and we’ll always go the extra mile to get you the answers you need.
API Integrations
Our API is open and ready to hook into any of your existing databases. We’re passionate about enabling interconnection between systems – powering efficient workflows and up-to-date real-time KYC information.
TRIED AND TESTED
Customers’ results after 1 year:
Avallone customers see improvement across their KYC processes and response times.
What could your ROI be?
Save the Children loves Avallone's KYC solutions
TRUSTED BY INDUSTRY LEADERS
Our banks have recognized that we’re aiming to be ahead of the curve by adopting innovative KYC solutions. One banking partner even commented that Avallone’s solution is ‘game changing’. Overall, our banking partners are reassured that we’re working with Avallone - a dedicated KYC partner on improving our KYC processes - and proactively sharing risk-related information. I think this has had a direct impact on reducing the number of delayed payments.
— Edward Collis, Treasurer
We really appreciate the insights we see within Avallone’s KYC Collector tool - it has found things that we would never have otherwise uncovered. Our banks also appreciate that we have this extra layer of risk mitigation in place
— Asha Kumari, Deputy Treasurer, Save The Children International
I found the KYC Responder so easy to use and navigate - it’s an excellent one-stop-shop for us. It made getting visibility on data and documents we need to share with banks so simple.”
— Saira Maniar, Senior Treasury Compliance and Crisis Funding Manager, Save The Children International

The Full kyc suite
Powerful on its own, but even better when together
Each product in the Avallone platform is connected to the same underlying KYC database.
While our KYC Responder is an incredible tool on its own, you can unlock game-changing efficiencies and next-level KYC management when it’s used alongside our other products and services.
KYC Collector
Save time collecting and verifying KYC data from counterparties. Streamline screening, compliance and risk scoring in one easy-to-use platform.
KYC Hub
One single source of truth for managing and visualizing legal entity structures and documents across your entire organization.
Advisory Services
Trust our expert team with +30 years of financial crime prevention and compliance experience to help define processes, develop frameworks and tackle complex KYC challenges.
Managed Services
Hands-on support to relieve your KYC / CDD workload. Our experts work alongside your team to provide scalable support where and when you need it most.
STAY UPDATED WITH KYC TRENDS
Related Webinars

KYC in the Era of Global Sanctions

Effective KYC and Sanctions Management for the Future

Crowdfunding for Terrorism Financing

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